IVR & Robotic Pharmacy Prescription Dispensing System Interfaces
Whether you have a Parata Robot, Script Pro, Kirby Lester, or any of the other automated dispensing systems, Datascan Pharmacy Management Software is a proud partner and integrates seamlessly with these third-party robotic vendors.
Pharmacy Dispensing Software
An IVR system interfaces with your telephone system and our pharmacy software. Our IVR integration allows you to maximize efficiency by lessening the time spent on the phone (getting refill information) with doctors or patients. It can sync with reports and create outbound dialing for important patient notifications.
- Two-way communication:
The IVR can dial outbound to offer clients the option to put RXs (due to be filled) in the queue. Patients can also check if the prescription is ready. - Robotic prescription dispensing systems for pharmacies:
Coordination with the robot means your scripts will auto-fill for you. We have support for Parata, Scriptpro, Kirby Lester & Pharm-Assist. - IVR support:
Telemanager and AIS IVR systems are fully supported. - Multi-system support:
You have options as we interface with multiple robotic prescription dispensing systems and IVR products. - Build adherence & save time:
Use our pharmacy dispensing software as a time saver and star ratings/adherence-building tool with your patients. - IVR doctor fax integration:
Doctors can be faxed for authorization automatically. - IVR requests synced:
Fill requests are fed into the central fill queue of the pharmacy’s robotic dispensing system. This ensures the pharmacist will automatically fill the prescription and be prioritized by the date/time requested. - IVR outbound calling:
Sync with Winpharm and auto notify patients of RX ready for refill, RX not picked up yet, and when the RX is ready for pickup. - Patient notification:
Patients will be notified if their script has expired if no refills are left, and when refills are ready for pickup. - IVR answer:
Customizable messages can be recorded to greet customers with your voice. - IVR voice mail:
Customers can leave voice messages along with their fill requests.
At Datascan, our robotic dispensing integration is guaranteed to be a great asset to your independent pharmacy. Schedule a demo with one of our professionals today to learn more about our robotic prescription dispensing systems!