Every patient in your pharmacy has their own unique needs. When managing different medical conditions, consulting patients, operating different patient-facing programs, and running your day-to-day operations, it can be quite challenging to accommodate all of your patients’ needs. Thankfully, customizable pharmacy software systems can help you not only expand your reach, but come up with effective solutions to help build adherence and compliance with your patients. Customizable software options in Datascan’s pharmacy software solutions are included to help you do more for your patients without charging you more money.
What Options Will Help Me Manage My Customers’ Unique Needs?
Between customizable workflow solutions and pharmacy system options to help staff manage patient medications, as well as conveniences you can offer patients like mobile applications and text reminders, using features in your pharmacy software system can build efficiency for both the pharmacy and its patients. Let’s take a look at some of the best options in Datascan’s customizable pharmacy software.
Patient Options
These are designed to help support each customer’s unique needs. These types of options are recommended to help patients better manage their medications and stay in touch with pharmacy staff.
- Mobile apps are a great way for patients to stay on top of their prescriptions. Patients are always looking for convenience. Customers’ needs can be accommodated by providing them with a simple-to-use mobile app that allows them to request refills on medications and track the status of their prescriptions. The best pharmacy software systems include mobile applications for no additional charge and offer seamless communication between the app and the pharmacy system.
- Automatic refills help to ensure patients receive their medications on time and therefore are more likely to stay adherent to their regimen. In the best customizable pharmacy software systems, patients can choose which prescriptions they’d like to enroll in automatic refills and even receive text or email notifications when their refills have been processed and are ready for pickup or out for delivery.
- Delivery is one of the most convenient features a pharmacy can offer to its patients. Customers have the option to request delivery for not only their prescriptions but also many OTC products and supplements. The most customizable pharmacy software solutions offer integrated delivery applications that make it easy for patients to have access to their medications.
- Medsync (medication synchronization) is a great way to manage patients with multiple conditions on multiple medications. Customizable pharmacy software systems like Datascan support your need to manage your customers’ unique needs. An integrated Medsync streamlines your ability to automatically refill and sync multiple medications for patients, ensuring better adherence and accuracy. Another bonus of Medsync is that pharmacies are likely to fill more prescriptions for their patients.
Customizable Pharmacy Software Options
In the best pharmacy systems, users can modify system preferences to help manage their customers’ unique needs. From safety warnings to customizable software options like workflow settings, all of this is designed to help meet the unique needs of your customers.
Safety Checks
There are a variety of places in Datascan’s software to turn on safety checks. These ensure prescriptions are filled with the utmost accuracy. Many patients have multiple medications, allergies, or diseases they’re dealing with, and it’s up to the pharmacist to be certain each patient is properly taking their medications. In the Winpharm pharmacy computer system, you can set up alerts while filling prescriptions and in pharmacist verification that will look for potential interactions, duplicate therapy, and so much more. Datascan’s customizable software for pharmacies also allows you to set up custom alerts that will warn you if prescriptions are too soon for refill, or when you might be due for a refill.
Custom Workflow
From data entry to pharmacist verification, Datscan’s customizable pharmacy management software supports your ability to manage customers’ unique needs. Depending on your prescription volume and the number of staff in your pharmacy, you may need a more intricate workflow with more steps and safety checkpoints. Datascan’s pharmacy system offers 5 different workflow settings, from an open workflow, all the way to a 5-step workflow. Customizable software options like these allow you to run your independent pharmacy more efficiently, while also giving you the ability to care for your patients to the absolute best of your ability.
Custom Patient Profiles
A comprehensive medication history is important to help maintain accuracy while you fill prescriptions. The best pharmacy software systems offer customizable software options like creating custom patient profiles. In the Winpharm pharmacy software system, users can choose what data points are important to them and create a custom patient profile that best fits their pharmacy’s unique needs. Custom patient profiles can be sorted however you’d like, and include custom filters that allow you to quickly and easily find what you’re looking for.
Custom Text Messaging
Staying in communication with your patients is important to meet their unique needs. Nowadays especially, patients expect conveniences and to communicate with ease. The pharmacy can automate and customize refill and pick-up communications to patients using text, mobile application notifications, and even automated outbound IVR calls. Beyond refill reminders and pickup alerts, Datascan’s customizable pharmacy software system can be set up to send custom text messages, emails, and notifications to our mobile app. Pharmacies can even use a customizable 2-way text messaging system that allows patients to text their pharmacist.
Final Thoughts
In today’s competitive pharmacy industry, it’s more important than ever that pharmacists are offering their patients convenience and automation. By using a customizable pharmacy software system, independent pharmacies can maximize their ability to care for patients in an efficient and affordable way. Maximizing efficiency through customizable pharmacy software is key for independent community pharmacies to build profitability and ultimately be successful in today’s climate.
Kevin Minassian is the President of Datascan Software. Under his leadership, the company rapidly expanded to provide pharmacy management software on a national level. Over the last 15+ years, he has ensured that Datascan has continuously evolved to offer innovative solutions for independent pharmacies while still offering world-class customer support. He is passionate about helping independent pharmacies to remain competitive, achieve success, and offer the very best service to their communities.
