Datascan Featured Client:Professional Arts Pharmacy

At the time QS1 was sold to Redsail and they were pushing us toward PioneerRX. They were warning us that if we did not migrate over we wouldn’t be able to use our QS1 pharmacy system anymore. I felt this was a dishonest business tactic. We were not given a timeline or even an option of who we wanted to work with. That really prompted us to start looking around at options.

Running a compounding pharmacy is much different than a retail pharmacy. I wanted safety, speed, accuracy, and the ability to create drug templates, modify pricing, bill insurance for compounded medications, and have a user-friendly interface. We really wanted a robust, but easy to use pharmacy management software to accommodate some of our non-computer savvy staff. Our number one concern was finding a platform with a robust compounding module that also supported the retail side of our business. Datascans pharmacy computer system performs great on both ends of our pharmacy business.

Throughout the pharmacy software demonstration process, Sarah took the time to show us the system, and spent hours with us answering questions and addressing our concerns. We were looking at PioneerRX, Liberty, and Datascan as potential replacements for our QS1 pharmacy system, but the no-pressure approach and time we were given to ensure our comfortability really proved to us that Datascan was the best pharmacy software for us. Compounding requires a bit more vetting, as our needs are quite unique.

Our onsite techs Joe and Mike were very helpful. They made the pharmacy software conversion process very bearable. If something wasn’t working right they would immediately get on the phone to speak with their team at Datascan and get us everything we needed. They worked seamlessly with their team in New York and modified the pharmacy system to ensure it fit our workflow and pharmacy. Mike and Joe were so friendly– we shared a lot of laughs throughout the conversion week. We even went out for food on their last day before flying out. Most people are anxious for a pharmacy software conversion, understandably so. We were fortunate that Datacan took the time to address our concerns, ease our anxiety, and listen to our needs. The Winpharm Pharmacy Software system is so customizable that we were able to easily adapt the software to our unique workflow.

Everything was handled with speed and excellence. I love that with Datascan we can submit feature requests to modify the pharmacy software for our pharmacy. This fact showed me that the pharmacy management software and code are flexible and can work to fit the workflow needs of not just our pharmacy, but any pharmacy. Datascan has truly been the best pharmacy system we’ve used.

We compound and dispense compounded medications for both humans and animals. We’re also compounding non-sterile and sterile medications. Just like Datascan, we push for excellent customer service and go above and beyond for our human patients, our doctors, and our furry patients. We go the extra mile to make sure you have the best experience– just like Datascan. The best pharmacies deserve the best pharmacy software. We use all of Datacan’s compounding features like customized compounding workflow queues, scale integration, automatic inventory updates, and efficiency scanning. All of these features help us to be more available to patients and providers.

I look forward to continuing the relationship with Datascan and I hope that all their new feature updates and enhancements will continue to make the pharmacy systems even more streamlined and easy to use. Big Plus for us– the pharmacy software has many safety checks and reimbursement warnings built in. We don’t bill a lot of insurance claims, but if we do, this is a complete game changer and will save any pharmacy countless dollars. PBM’s like to reimburse below cost, we all know this, so this feature makes sure we catch every single prescription that is in the red. We’re really excited about all of the new options and features Datascan is rolling out. These features continue to help our pharmacy make more money and streamline our compounding processes. Anyone thinking about possibly converting their pharmacy software to a different vendor should definitely look at Datascan, the best pharmacy software package available.