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What to Look for When Choosing a Independent Pharmacy Software Provider

With more and more independently-owned, community pharmacies opening up each year, the future of the industry is more than promising.

One of the great things about owning an Independent Pharmacy is the freedom to choose the vendors and partners that you work with. After all, choosing the right partner can make or break your overall success and bottom line. And choosing the right pharmacy software provider is no different is one of the most important vendors you need to choose.

With hundreds of companies all over the US to choose from, how can you be sure you are making the right choice?

Do Your Research – To begin with, you can look at reviews online like most people do, but beware of bogus reviews sites. Read both the good and the bad reviews, the comments made by these folks, and note how long they have been a customer.  Don’t just read the last 5 reviews, dig a little further.

Consider the Size of the Company – Who owns the company and how big are they?  You know that your patients will come to you and not a big pharmacy chain because of the different levels of service and attention you can give them.  It’s no different in our industry.  If your working with a company that has 3,000 or 10,000 pharmacies they serve, it’s inevitable that you will become a number, not a name.  Right now in our industry, there have been some major changes – acquisitions and mergers of many pharmacy software vendors, leaving very few independently owned ‘boutique’ style firms left, which means you are looking at a decision like your patients — do business with a chain like a vendor or one of the independents.  The competition is being swallowed up by wholesalers, PBMs, and private equity investment firms, while Datascan Pharmacy Software is unique in its independent ownership.

Look at the Features – From the beginning, it’s easy to see the difference with Datascan.  Datascan offers an exceptional level of service and builds in the latest and greatest features within our pharmacy computer systems.  From Medication Synchronization to our one-of-a-kind scheduler and adherence dashboard, the competition simply cannot compete with our level of service.  Independent Pharmacy message boards and blogs are filled with customers complaining about the lack of service and support among the competition—with Datascan it’s different.

Schedule a Demo – Our pharmacy software demo is a one on one demonstration of our pharmacy software application that allows potential customers the freedom to explore our system and what we have to offer.

It’s simple—your customers choose an independent pharmacy because they expect a very unique level of service and look to build a long-term relationship with your business.  While our competitors are servicing thousands upon thousands of clients, we work to maintain a smaller manageable client base because we refuse to sell off or merge, which allows us to offer the flexibility you expect.