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7 Ways to Boost Your Pharmacy Profits in 2026

7 Ways to Boost Your Pharmacy Profits in 2026

An illustration of a man under a cloud raining dollar bills

Key Takeaways

  • To boost pharmacy profits, build revenue streams that are not tied only to PBM-managed prescription margins.
  • The best revenue-sharing opportunities for 2026 include administering vaccines, revamping your pharmacy front-end, offering point-of-care testing, expanding specialty meds, and partnering with LTC/nursing facilities.
  • Having a good marketing strategy can help you gain contracts, which can boost your profits in the long run.
  • Use pharmacy software that can help you manage billing, reporting, inventory, clinical data, LTC coordination, and patient follow-ups.

As community pharmacies continue to face declining reimbursements and PBM penalties, pharmacy owners need to diversify and seek alternate revenue streams beyond traditional prescription sales to remain profitable.

The community pharmacy industry is undoubtedly hurting, but if we continue the fight as we always have, there will be a light at the end of the tunnel.

Sustainability is key. So, what more can we do to build profits back into the independent pharmacy without relying on PBM-managed profits?

Identifying new profit centers and sources of revenue may not be easy, but there are so many resources available, as well as great technology built into the Datascan Pharmacy Software package, to aid in changing the landscape of your current business model.

Consider implementing added services and programs into your pharmacy, take advantage of the options within your pharmacy software, and start building profits back into your pharmacy. Let’s take a look at the best new revenue-sharing opportunities for 2026.

1. Administer Vaccines/Immunizations

Pharmacy profits all over the US are increasing as the pharmacies keep seeing much success with vaccine and immunization administration at their facilities.

This value-added service is a major convenience for your patients and, without a doubt, helps combat your shrinking profits. Community-based pharmacies gain recognition among physician practices and patients for the convenience and affordability of providing vaccine services.

Depending on the age of your patient, pharmacists are able to administer approximately 20 different vaccines, from Influenza to MMR, HPV, DTaP, and many more, thereby increasing the pharmacy’s profits!

Many pharmacy dispensing systems make it even easier by allowing you to not only bill for vaccine administration, but also fully integrate reporting to your state registry.

2. Revamp Your Pharmacy Front-End

One more time for the people in the back: Building out your front end can produce enormous profits in your pharmacy!

With the amount of inventory technology at your fingertips in the pharmacy point of sale system, there is no reason items should be sitting on your shelves collecting dust.

Community pharmacies have an advantage over chains: they have the ability to stock or quickly get special order items for the patients and customers, which is valuable in boosting the pharmacy’s profits. Independent pharmacies have a unique ability to cater to their patient demographic and order items that the area demands.

For example, pharmacies in expensive areas can keep high-end cosmetic lines, perfumes, home furnishings, and so much more–whereas lower-income area pharmacies may see better results by stocking generic products and half-priced cards, all while promoting to your local clientele the differences in price between you and your local chain pharmacy.

3. Offer Pharmacy Point of Care Testing

Were you aware that pharmacists are able to perform point-of-care tests right at the pharmacy? Many states allow pharmacists to administer diagnostic tests that produce rapid results that may identify acute infections, and you can do this too to boost your pharmacy’s profits.

Tests for things like Influenza and Strep A can be quickly performed while your patients are in the pharmacy, and many states even allow pharmacists to perform screening tests for chronic conditions such as HIV and Hep C.

Beyond just administering vaccines or medication, pharmacists can even play a part in monitoring chronic medications and diseases by checking A1c and INR levels. These types of tests will make it much easier for pharmacists to help monitor and make recommendations for their patients’ chronic medications.

In today’s modern pharmacy software, such as Datascan’s, you can enter and monitor clinical data for your patients.

4. Expand Specialty Meds

Increase your pharmacy’s profits by expanding speciality meds. According to NCPA, “more than 40 percent of the drugs currently under development are specialty drugs.”

As this number only seems to increase year after year, community pharmacies can see an increase in profits by becoming accredited as a specialty pharmacy.

Although it’s no easy feat, as the insurance companies make it difficult for independents to enter the marketplace, we see more and more pharmacies putting in the work to successfully obtain specialty accreditation.

There are many companies that you can partner with to assist in the accrediting process. Many software vendors, such as Datascan Pharmacy Software, have even built specialty modules directly into the pharmacy software to help pharmacists manage their specialty patients and medications while also boosting the pharmacy’s profits. It’s easy to create clinical assessments, both initially and on follow-ups.

5. Partner with LTC/Nursing Facilities

Working with pharmacy long-term care, assisted living, and nursing facilities is a profitable area of pharmacy. Beyond building out the pharmacy front-end, marketing your pharmacy to try and gain contracts with facilities is important; why is your pharmacy different, and what can you do better and more efficiently?

There are conveniences that the chains and mail-order pharmacies are not offering, such as blister packs, med reconciliation, and delivery to facilities.

Datascan’s pharmacy software even offers a Nursing Portal so the facilities can view patient profiles, modify dietary or demographic notes, and even queue up or stop an RX from being filled.

It synchronizes with our pharmacy management software, which boosts pharmacy profits by eliminating the old-school faxes and phone calls to coordinate care with the pharmacy and the home.

Some systems can even help you perform medication synchronization with patients within a facility to better manage delivery services.

6. Provide Support for Smoking Cessation

Many smokers need help quitting, and as a pharmacist, you can play a huge part in the success of your patients breaking their habit.

Educate your patients on the reasons why they should quit smoking, and the ways you can help them! NTCC (National Tobacco Cessation Collaborative) offers certifications and training programs.

7. Establish a Weight Loss Clinic

More and more independent pharmacies are offering weight loss clinics to their patients. They aid in dietary and nutritional information, monitoring clinical data, including weight loss, and guide patients to a healthier life. You don’t have to administer only vaccines and medications.

These are programs that are not paid for and managed by PBMs, so you can control your pharmacy profits while helping your patients.

Researching and implementing these revenue-generating opportunities into your pharmacy is a great way to help replace the shrinking profit margins on prescriptions.

At Datascan, we continue to encourage community pharmacists to see outside the prescription tunnel and see that there are ways to run a successful and profitable independent pharmacy despite the PBM clawbacks.

Do your research and look into additional certifications and opportunities to branch out to new demographics, new areas of pharmacy, and offer services your competitors do not.

Remember, your pharmacy software can do a lot more than generate labels. Harness the technology in your pharmacy system along with these ideas to rebuild your independent pharmacy and boost your profits.

Frequently Asked Questions

What is the most efficient way to manage inventory for a high-traffic pharmacy front-end?

Use a point-of-sale system that has automated inventory tracking and low-stock alerts. This ensures you never miss a sale on high-margin items while preventing capital from being tied up in products that aren’t moving.

How can technology help my small staff administer vaccines more effectively?

The biggest barrier to being able to administer vaccines is often the paperwork, and that’s mainly what technology eliminates. With Datascan Pharmacy Software, for instance, we streamline this by integrating digital consent forms and automated reporting to state immunization registries.

How can I track the success of new clinical services to ensure they are increasing pharmacy profits?

You must be able to measure them using custom reporting features within the pharmacy software to track things like non-PBM revenue. With detailed reports, you can easily see which programs are delivering the best ROI.

Is it possible to automate patient follow-ups for specialty meds or long-term care?

Yes. You can do that using a nursing portal or specialized modules within your software.

What Are the Biggest Challenges Facing Independent Pharmacy in 2026?

What Are the Biggest Challenges Facing Independent Pharmacy in 2026?

A worried pharmacist on a computer

Independent pharmacies have always been the backbone of community healthcare, offering personalized service, accessibility, and trusted relationships that large chains often struggle to replicate. But in 2026, the landscape has become more complex than ever. Owners and operators are navigating a perfect storm of operational, financial, and systemic pressures that threaten both profitability and sustainability.

From staffing shortages to shrinking margins and growing administrative burdens, the challenges are real, and they’re not going away. The good news? With the right technology and the right partners, independent pharmacies can not only survive but thrive. Implementing cutting-edge pharmacy systems is key.

Let’s break down the biggest challenges facing independent pharmacy today—and how smarter pharmacy software solutions like Datascan Pharmacy Software are helping independent pharmacies take back control.

1. Staffing Shortages and Burnout

Finding and retaining qualified pharmacy staff has become one of the most pressing issues in 2026. Pharmacists and technicians are stretched thin, often juggling increased prescription volumes, vaccinations, clinical services, and administrative tasks—all with fewer resources and significantly less money. Put your pharmacy software to work for you to help with staff shortages.

Burnout is no longer just a long-term fear; it’s a daily reality. When your team is overwhelmed, mistakes increase, customer service suffers, and growth becomes nearly impossible. Using the technology and automation built into your pharmacy management system can help alleviate that burnout.

This is where smarter workflow automation through pharmacy management software becomes critical. Datascan helps reduce the burden on your staff by streamlining repetitive tasks, improving communication, and eliminating inefficiencies that slow your team down.

Instead of adding more people, which is not cost-effective, pharmacies can do more with the team they already have—without sacrificing quality of care. With Datascan’s one-of-a-kind scheduler, mundane daily tasks can be automated to free up staff, and it’s built into their pharmacy computer system.

2. Inventory Management and Cash Flow Pressure

Inventory is one of the largest expenses for any independent pharmacy, and in 2026, managing it effectively is more challenging than ever. Drug prices fluctuate, shortages are common, and ordering the wrong product (or too much of it) can tie up critical cash flow. The best pharmacy software can help manage all of this, and then some.

At the same time, pharmacies are expected to have everything in stock for patients immediately. It’s a constant balancing act between availability and financial risk.

Datascan provides real-time visibility into inventory, helping pharmacies make smarter purchasing decisions. By analyzing usage patterns, predicting inventory needs, and improving order accuracy, pharmacies can reduce waste, avoid overstocking, and free up cash.

Better inventory control doesn’t just improve operations. It directly impacts your bottom line. If your retail pharmacy software is not helping you to predict future inventory needs, perhaps it’s time to look at other solutions.

3. Low Reimbursements and Margin Compression

Reimbursement rates continue to decline, and in many cases, pharmacies are being paid less than their acquisition cost for medications. This creates a dangerous scenario where filling prescriptions can actually result in a loss- a sad but common reality for many independent pharmacies.

Independent pharmacies are being forced to rethink their business models, focusing on efficiency and model diversification to stay afloat. Every dollar matters, and operational waste is no longer acceptable. How can your pharmacy software system help with all of this?

Datascan helps pharmacies protect their margins by identifying problem patients, improving workflow efficiency, and reducing costly errors. When your pharmacy systems are optimized, you spend less time fixing issues and more time generating revenue through services that actually pay.

4. PBM Challenges and Lack of Transparency

Pharmacy Benefit Managers or PBMs, remain one of the most controversial and frustrating aspects of the industry. DIR fees, clawbacks, and constantly changing reimbursement rules make it nearly impossible for independent pharmacies to predict revenue or plan effectively.

While legislation has forced PBMs to be more transparent at adjudication, independent pharmacies are still finding themselves filling 30% of prescriptions at a loss.

While Datascan can’t beat PBMs, our advanced pharmacy software gives pharmacies the tools to better navigate their impact. With improved reporting, data insights, and operational visibility, pharmacy owners can make informed decisions, identify trends, and respond proactively instead of being caught off guard.

5. Administrative Overload and Inefficient Workflows

Between insurance issues, prior authorizations, compliance requirements, and day-to-day operations, pharmacies are drowning in administrative work. Too many systems don’t talk to each other, creating bottlenecks and forcing staff to manually bridge the gaps.

This inefficiency costs time, money, and morale.

Datascan’s pharmacy management software is built to simplify and unify pharmacy workflows. By improving communication across systems and teams, it eliminates unnecessary steps and ensures that nothing falls through the cracks. When your operations run smoothly, your staff can focus on what actually matters: patient care.

The Path Forward for Independent Pharmacy

The challenges facing independent pharmacies in 2026 are significant—but they’re not impossible to overcome. The independent pharmacies that will succeed are the ones that embrace change, invest in smarter technology, and prioritize efficiency at every level of their operation. Choosing the right pharmacy software partner is essential, and Datascan is that partner.

Datascan isn’t about replacing your team, it’s about empowering them. It’s about giving independent pharmacies the pharmacy systems tools they need to compete, adapt, and grow in an increasingly difficult environment.

Because at the end of the day, independent pharmacy isn’t just a business—it’s a critical part of the healthcare system. And with the right technology, from the best pharmacy software systems provider, it’s a model that can continue to thrive for years to come.

The Top 5 Most Important Factors Pharmacy Owners Need In Their Pharmacy Software Vendor

The Top 5 Most Important Factors Pharmacy Owners Need In Their Pharmacy Software Vendor

pharmacy software solutions

The pharmacy management software you choose to partner with is legitimately one of the most important vendor relationships in your pharmacy next to your primary wholesaler.  Whether you are opening a new pharmacy or considering a change in your pharmacy software vendor, the system you choose can make or break your business.  The independent pharmacy industry is changing at lightning speed, and the needs of independently owned pharmacies are rapidly increasing.  Evaluating a pharmacy software system may not seem difficult, but pharmacy owners need to be thorough in making a decision to avoid having to convert to a different software system in the future.  Avoiding re-training, additional costs, and frustration can all be done by taking the time to evaluate and make the right decision the first time around.

1. Price

“What will this cost me” is an important question for many business owners, and in our industry, it’s not just about the upfront cost, but also the monthly costs associated.  Price is an important factor when choosing the right system for your pharmacy, but by simply looking at a proposal it is easy to believe one system is priced better than another because of hidden fees and add-ons.  Pharmacy software pricing is not always black and white and often times there are “a la carte” add on features that you should be aware of.  A seemingly good deal can be buried in add on fees, small print ‘hidden fee’s, and even hard to understand quotes that end up costing you much more in the long run.  At the end of the day you need a clear, easy to understand true cost comparison that includes all the technology you will need to stay competitive in your market.  Planning for the future is imperative.  What features will you use today and need in the future?  Watch out for introductory pricing that changes in the near future, look for companies claiming they offer unusually low switch or e prescribing fees as they usually have other hidden fees that bring that price up.

2. Product

All pharmacy software systems will help you to fill prescriptions and manage patient profiles—but what more can your pharmacy software do for you?  How can it help your pharmacy make more money, operate in a more automated fashion to save in labor costs, as well as truly show you how to avoid losses and build more profitability in?  Opening an independent pharmacy is about both your immediate needs and future goals as well as how to best achieve both.  The most successful community pharmacies offer their patients even more conveniences than the local chain pharmacy or other independent pharmacies in the area.  In order to effectively engage patients, focus on improving medication compliance, and manage PBM DIR fees/claw backs.  Ideally your pharmacy software system should offer proprietary technology without the need for pricey third party interfacing, such as Medication Synchronization, mobile applications and online integration, adherence utilities, and document management.  The best suite of products help you grow your business affordably by offering innovative solutions designed to help you do more for less. Flexibility in working with you and your ideas or needs over the years is also important.  These days most software companies will accept your ideas for features or changes in the pharmacy software, but that’s all they do, listen.  Some pharmacy software vendors will take the idea, and place it in a forum to have it voted on, but if you do not get enough votes, the need or feature is gone.  Larger software companies cannot manage that level of attention or flexibility, so remember that when your choosing your pharmacy management software vendor.

3. Service

Why do patients choose an independently owned pharmacy?   Customer service, flexibility, and attention to detail are at the top of that list.  Your patients expect speed, attention and your ability to be flexible with their needs.  No one wants to deal with the ‘red tape’ that comes with doing business with large companies filled with rules and policies.  Let’s face it, in order to order you to offer your patients the best quality care, you rely on your vendor partners to offer that same speed and flexibility.  Unfortunately, as pharmacy software vendors continue to sell off and consolidate many customers are left waiting for support.  Just as your patients rely on quick turnaround, your pharmacy software vendor’s support team needs to be ready to assist you when you need them.  While the majority of pharmacy software vendors have been merged together, leaving you with big corporate rules and many layers of management, Datascan is proud to be among the independently owned software companies that can still offer that small company experience.

4. Ownership

Year after year many pharmacy software system vendors continue to sell off to private equity whose ultimate goal is profitability and growth.  Only a handful of pharmacy software vendors remain independently owned and operated, and that number continues to shrink.  Bottom line is, we all know with independently owned companies comes less layers of management, less red tape — ultimately less strict guidelines.   That means more flexibility as a customer.  Consider the benefits of independent pharmacy over the chains and mail order, and then think about the relationship you have with your software vendor.  While every business has goals that largely include profitability, independent pharmacy understands that profitability starts and ends with customer loyalty.  Independently owned pharmacy software vendors place an emphasis on the customer, and work hard to support customer needs to cultivate mutual growth and success.  Patients come to your independent pharmacy because they want more, and they don’t want to be treated like a number.  Pharmacy owners deserve the same from their vendor partners.

5. Always Ready for Change

Independent pharmacy is forever changing.  From computerizing the industry in the 80’s and 90’s to building system automation and AI, the technology you use needs to be adaptable and grow with you.  As retail pharmacy continues to seek out new profit centers through non PBM centric models like compounding, front end boutiques, long term care, and specialty, partnering with a pharmacy software vendor that offers a software suite that does it all is key.  As your business evolves your needs will change, and partnering with a vendor who offers flexibility to help you grow your pharmacy through technology is important.

As pharmacy owners look to the best solution for their business, they need to evaluate all 5 key components.  Emphasizing just one often leads to customer dissatisfaction and system turnover.  Looking into the 5 key elements for choosing the best pharmacy software partner will help to make sure you choose the perfect partner for your business.

 

Choosing the Right Pharmacy Management Software for Your Independent Pharmacy

Handshake

Your pharmacy software system is arguably the most important and fundamental component when building your independent pharmacy business.  Whether you’re opening a brand new store or looking to convert your system from another vendor, choosing the right pharmacy software is a critical decision that will impact both your day-to-day operations and ultimately your bottom line. The wrong software can cost you thousands of dollars in lost time and money. So how do you choose the right software for your independent pharmacy?

Do Your Research

Start by researching available Pharmacy Software Providers. The internet is the obvious best choice to conduct research, but don’t forget about industry publications, trade shows, or even recommendations from other pharmacy operators.

Compare Features

It’s important to make sure that the pharmacy software you choose has the features your business needs now AND the features you will need as your pharmacy grows. Compare features from multiple vendors and make sure that the company is continuing to expand with plans to add additional features in the future.

Read Reviews

Customer reviews can tell you a lot about the software provider and give you insight into things their marketing won’t tell you; including the on-boarding and training experience, any software bugs or shortcomings, the quality of their customer support team, and hidden fees associated with the software.

Schedule a Demo

Before you invest in a new pharmacy management software, it’s important to test-drive it first. Ask to schedule a demo so you can be certain that it has the features you need, it’s intuitive to use, and works as expected.

Make an Educated Decision

Never impulse buy. Do your research, ask questions, and communicate any concerns you have with the software vendor so you can make an educated and informed decision about the pharmacy software you choose.At Datascan, we help make that choice clear by working closely with hundreds of independent pharmacies and tailoring our pharmacy management software around the current and expanding needs of our clients. When you choose Datascan, you can be confident that you are choosing a pharmacy software provider committed to the success of independent pharmacies all over the country. Datascan’s Pharmacy Software has the features your independent pharmacy needs now and is constantly developing new features to help your business evolve and grow in an ever-changing industry. If you’re an independent pharmacy searching for the right pharmacy software, give Datascan a call, and see for yourself why Datascan is the #1 pharmacy management software for independent pharmacies.
Is This the END of the Independent Pharmacy?

Is This the END of the Independent Pharmacy?

2017 Economics of the Independent Pharmacy

Another year in the books, and another year of declines – but why?  How are you supposed to survive at this rate –and at what point do you throw in the towel?   According to Drug Channels, the average pharmacy owner saw their salary decline by 20% in 2017.  Your gross margins are declining — DIR fees continue to plague your business – so how the HELL are you supposed to believe you have a future in this industry?

Independent pharmacy still generates more than 90% of its profits from prescription volume, while your chain competitors are 10-15% less with a greater focus on OTC and retail.  The blended gross margin for the industry is also over 27%, but when you look at independents by themselves, the gross margin drops to around 22%.  Again, the reason for this, the big boys are building profits outside of prescription volume.

Although there are declines, according to the survey done by NCPA, the average pharmacy dropped in RX volume by 1.2%.  Although some of you may have seen greater declines, the industry average shows that although it was a decline, it was certainly not a steep one.

Industry-wide, from 2011-2016, we lost around 1,000 independents — but we still outnumber Walgreens and CVS combined, and here at Datascan we can tell you there are many brand new stores popping up all over the country.

Personally, I have been in a few industries since I was in college.  I have friends and family that own companies from all different walks of life –from builders to a financial software trading system, a custom home automation company to insurance agencies — and they ALL have struggles.  Every single business owner I know has their share of concerns from where the industry is going, competition, costs of doing business increasing, litigation, and the list goes on and on.  So none of us are alone –we are far from it.  Any truly successful business owner will tell you that one of the ways they have built a great business and kept it profitable was by reinventing themselves and the way they do business every few years.  Anyone who thinks they are going to build a business and run it the same way for the next few decades will likely have marginal success at best.

We plan to expand more on the ideas below in the near future – but for now, let’s talk about some of the things that can build margins and profits back into your pharmacy –before you give up!  After working for yourself all of these years, the last thing you want to do is go work for someone else – when they tell you to work.

DISCLAIMER:   Anything worth doing, is never easy, and great rewards typically come with great challenges.  You may look at many of the ideas we present in this article as overwhelming, challenging, or “easier said than done” — but there are many pharmacies out there that are doing these things and seeing great results.  If your plan is long-term —then the work will be worth it. 

Prescriptions:   Profit margins are down.  How can we increase our volume?

  • Capture those refills.  Get patients on automatic refill so they don’t need to call or stop in
  • For patients with multiple maintenance medications, get them on medication synchronization to ensure they have 1 pick up or delivery date per month. 
  • Use automatic communication tools to lower restock rates and notify patients when prescriptions were not picked up. 
  • Auto communicate with patients about refills due as they are more likely to refill these medications
  • Offer refill conveniences to patients such as a mobile refills application or an IVR they can call into quickly at any hour to request a refill. 

What about expanding our patient count — Let’s set ourselves apart from the chains:

  • Promote locally and offer incentives to get patients in such as immunizations, free delivery, custom compounding, and special orders.
  • Build relationships with local doctors — create marketing materials on how you can work together to build better outcomes for these patients through programs like med sync, auto refills, unique compounding, MTM, delivery service, maintenance medication adherence programs, and so on.  If you can help mutual patients stay out of hospitals and nursing facilities it’s a win-win for both of you. 
  • Promote your pharmacy in local Facebook groups for your community and other social media.  And get involved locally.    Hosting special events such as “come see Santa” at Christmas time tied into sales really do help. 

Expand your business outside of Prescriptions:

  • Cater to your demographic in your surrounding area.  Build out a front end area that will drive traffic.  Higher-end income —more unique and expensive gifts, cosmetics, etc not easily found, and certainly not in your local chain.  Lower-income –50% off greeting cards, educate through local marketing —shop your local chain, and see what products you are cheaper on.  Most people assume because they buy in bulk they have better pricing —most times that is not true!  
  • Offer immunization services
  • Compounding that is promoted through local doctors –the chains are not doing this—and it does not have to be sterile compounding.  Yes, the margins are not what they were –but they are still better than your average RX profit in most cases!
  • DME sales?  Rentals?  Many pharmacies build upon their DME and do very well.
  • Track what your customers are buying –if you have those that are only getting their prescriptions, offer them coupons.  Speak to them –ask if you’re missing anything in the store that they are buying at a chain pharmacy or similar.  You may find valuable information on how to better fill your shelf space. 
  • Educate your employees—your pharmacy staff can recommend OTC products to patients that may help with their medication therapies.  For example, a patient picking up a prescription for an antibiotic may need OTC cough and cold remedies as well. 

Look beyond the market you are serving today:

  • Whether you are in retail, LTC, compounding, specialty, etc –have you considered any of the markets you are not serving.   For example, if you are primarily retail, have you looked into accreditation for specialty?  Or consider trying to get some LTC accounts for homes in your area that may be underserved?  Getting out from behind that pharmacy counter and networking as well as researching the potential for any of these alternatives could pay off big in the long run. 

Shop better:

  • I was surprised to learn that many of our clients are only working with 1 or 2 wholesalers– That’s insane!  You need leverage — the ability to shop across vendors, across product lines and for GPI or generic equivalents for deals!  If you are getting screwed from the PBM’s and have little to no control over it, at least have control over what you’re purchasing!  Clients can use the technology we have built into our software to help them shop when ordering, or some use third party companies.  One client recently told me he can save thousands monthly just being diligent about what he buys, and from whom. 

Do more, with less: 

It’s 2018.  Technology – YES – TECHNOLOGY has grown in leaps and bounds in the last 5 years alone.  We find the majority of our clients are not even using a fraction of the features and tools built into the system that are there to help you automate processes so you do not need more employees, help you streamline your workflow, and better organize the pharmacy so you can free up staff for other projects.  They are features that literally help to fill more prescriptions, and stay on top of patients with chronic conditions, which directly translates into building star ratings and adherence.  Datascan does offer free optimization training in the pharmacy software system to show you how to get more from the technology you are already paying for!

We understand that many of you are getting beyond frustrated, some of you even depressed at the landscape of pharmacy.  We all need to be a part of the fight in progress by organizations like PSSNY, and NCPA.  Our industry has endured so many major changes in the last 40-50 years and if you look back and remember, many of us wondered if the end was near back then (like when the chains started growing immensely in the ’90s).  I have been in client stores that have transformed and become so profitable for the owners that they took some of those profits and opened up other locations and have done the same.  Tunnel vision is not an option if we all want to survive.  Doing things status quo is not an option if we want to thrive.  This is a journey we all need to make together.

The Importance of Data Backup in Pharmacy Management Software

The Importance of Data Backup in Pharmacy Management Software

data backup system for pharmacy

Your data in your pharmacy computer system is your lifeline.  Not only do you need to have historical data available in case of an audit from PBM’s, DOH, or board of pharmacy, but you need it in order to be able to serve your patients with accuracy and efficiency.  The risk of losing everything could have a huge impact on your business—this is your financial history, inventory, and patient history.  Proper safety measures need to be taken to backup your data in your pharmacy software and prevent a potential catastrophic loss.

There are many things you can do to help prevent a loss of data in your pharmacy system.  First and foremost, setting up multiple backups is a must.  Most pharmacy computer systems will have a local backup that runs automatically, every day, and saves your information either on your server or an external flash drive.  In addition to saving your local backup, you should be creating a redundant backup that copies your data from your pharmacy software to an offsite cloud server.  The best pharmacy software vendors will offer a remote offsite backup option and maintain this for you.

In the unfortunate instance of an audit, you need to ensure you have access to historical data in your pharmacy management software.  This ranges from patient and prescription data to drug inventory and so much more!  In the event you have a hardware failure and are unable to restore your server or main workstation, your backup can save you from potentially huge claw backs and fines.  Most pharmacies are required to maintain data for 10 years, so this means if you are not backing up, you are putting yourself at a huge risk.  Your pharmacy software vendor makes it easy and Datascan makes it affordable to set up an offsite cloud-based backup.  The peace of mind this offers you is worth every penny.

Your pharmacy software houses so much more than just your patient history and dispensing history.  It contains financial data.  It carries prescription images, future refills for your patients that they rely on, all of your drug inventory and purchasing history, the prior fills that allow you to properly reconcile what you are owed.  The list is endless.  That pharmacy system is the life of your pharmacy – so why not treat it like a life and protect it as best you can?

pharmacy software data storage system

Pharmacy software systems literally run the day to day operations of your independent community pharmacy.  Imagine walking into your pharmacy one morning and you realize your server will not boot up. There are so many factors that can cause data loss.  Computer hardware is more reliable than it was in the past, but still, you can have hardware failures.  Beyond this, you have to worry about blackouts, power failures from storms, and catastrophic damage from storms, fires etc are always a possibility — no matter how remote, they still happen every day around the world.  On top of all of that, its not just the traditional computer virus that could plague your pharmacy software data, but now we have malware and ransomware to be concerned about!  If you cannot access your pharmacy system, how can you serve your patients?  Run your business?  Or, get through an audit of any kind?  Imagine you call your pharmacy software vendor for assistance and they ask you if you have access to your backup—you do not.  You realize you did not want to pay for an offsite back up, now what?  If you cannot restore that server you’ve just lost potentially years worth of information.  Over the years, we have seen so many customers rely on a single backup source.  Murphy’s law – when you need the backup, something likely happened that stopped it from running or fully backing up all of your data.  That is why we say do not rely just on your local pharmacy system backup, and do not even rely on backing up with your pharmacy management systems vendor – because remember, that data needs to properly upload to their servers with no interruption for the backup restore properly.  This is why we recommend 3 pharmacy system backups.  One local.  One with your vendor.  And one offsite to a cloud backup company.  A backup of your pharmacy software is easily one of the most important things you can invest in.  The best pharmacy software systems will help you not only set up backups, but make sure to monitor them and alert you of any potential issue before you have a catastrophe.